FAQ – metgiftstore.com

Welcome to the FAQ section of the metgiftstore.com! We’re here to provide answers to some of the most frequently asked questions. If you need additional assistance, feel free to reach out.

1. How can I place an order?
You can place an order by visiting our website at metgiftstore.com. Simply browse our online collection, add items to your cart, and proceed to checkout.

2. How do I check the status of my order?
To check the status of your order, you can log into your account on metgiftstore.com and view your order history. You will also receive email updates regarding your order’s progress.

3. Can I cancel or modify my order after it has been placed?
Once an order is placed, we begin processing it right away. Due to this, we are unable to cancel or modify orders after submission. However, please contact us immediately if you encounter any issues, and we will do our best to assist you.

4. What payment methods do you accept?
We accept a wide range of payment methods, including major credit cards, debit cards, and PayPal. All transactions are securely processed on our site.

5. How do I return or exchange an item?
If you’re not satisfied with your purchase, you can return or exchange eligible items within a specific period. Please visit the Returns and Exchanges page on metgiftstore.com for full instructions.

6. Do you offer gift cards?
Yes, we offer digital gift cards in various denominations. These can be purchased directly from our website at metgiftstore.com.

7. Are your products available in stores?
Many of the items available online can also be found in our physical locations. However, availability may vary, so we recommend checking our website for the most up-to-date stock information.

8. How do I sign up for your newsletter?
To receive updates on new products, sales, and promotions, simply sign up for our newsletter at the bottom of any page on metgiftstore.com.

9. Do you offer international shipping?
We offer international shipping to a select number of countries. You can find more information and check if we ship to your location during checkout on metgiftstore.com.

10. How can I contact customer service?
If you have any further questions or need assistance, please contact our customer service team through the contact form on our website at metgiftstore.com.

Thank you for shopping with the metgiftstore.com! We hope you enjoy your experience with us.